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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Sclafani

February 7, 2025

1  out of  5
rating by Heather Sclafani
"My entire family and myself were with this agency for 10+ years. Their service has gone way down and I tried very hard to stay, but not even Scott gets back to you or wants to be bothered. Moved to another local agency that has been AMAZING! Already found a missing discount that this agency couldn't be bothered with."
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Ronald Valentine

May 1, 2024

5  out of  5
rating by Ronald Valentine
"Very professional and knowledgeable about insurance issues."
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Scott Galovic

November 21, 2023

5  out of  5
rating by Scott Galovic
"Thank you Angie for an amazing experience and guiding us thru the process on our new insurance needs. Amazing service !"
We responded:
"Congratulations on your new insurance, Scott! We’re committed to delivering a smooth and efficient insurance experience, so I’m delighted to learn that Angie achieved just that for you. If you have any other insurance needs in the future, please don't hesitate to get in touch with us. The Scott Hansen State Farm office in Naples, Florida is here to assist! - Scott"
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Mandados Professional Services

July 29, 2023

5  out of  5
rating by Mandados Professional Services
"Excellent service. Professional and always available to help"
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Dirk Spaceponder

June 14, 2023

1  out of  5
rating by Dirk Spaceponder
"Nothing but ungrateful sighs and 14 year old attitude from a grown man. No help whatsoever"
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Tiffany Gossett

January 11, 2023

2  out of  5
rating by Tiffany Gossett
"The person who I originally spoke with was wonderful, but I had the misfortune of speaking with Annette Tirado today. She was argumentative and kept talking over me. She’s rude and aggressive. I also have not been sent the paperwork for my second vehicle and driver. Major failure here."
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Julie Thompson

October 19, 2022

1  out of  5
rating by Julie Thompson
"48 years with State Farm, no incentive to work with me or even review to lower rates. Sad but make your $$$ off someone else"
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Otto Meijer

October 5, 2022

5  out of  5
rating by Otto Meijer
"Excellent people great service welcome you with coffee don't let you go before the problem is solved"
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babykim3786

August 17, 2022

5  out of  5
rating by babykim3786
"Best Agency Ever!!"
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Mary A

November 4, 2021

5  out of  5
rating by Mary A
"The team of agents are very helpful and know their policies well. I love state farm."
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Maria Decoro

November 5, 2020

5  out of  5
rating by Maria Decoro
"I have been with State Farm for over 20 years the first 17 years i was in California. I had the same agent for 17 years and I loved them, I moved to Florida and was with two other offices before I found Scott Hansen’s. I appreciate his office the girls are always so nice and great every time I call. Claudia is who I have had the pleasure to deal with the most. She is very nice and always answers all my questions."
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Tony Bonnelli

October 30, 2020

5  out of  5
rating by Tony Bonnelli
"Fantastic service. Truly an office full of knowledgeable professionals. Wouldn't deal with anyone else."
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Soren Garcia

July 29, 2020

5  out of  5
rating by Soren Garcia
"I've dealt with Claudia, she was amazing! Very professional, efficient and friendly!"
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Bobby Purvis

May 16, 2020

5  out of  5
rating by Bobby Purvis
"If you are looking for a reputable insurance company and great customer service, don’t hesitate to contact Angelina Garcia. She can accommodate all of your family’s insurance needs. We’ve trusted State Farm for almost 20 years now. Angie always answers my questions and concerns. She listens and offers answers that are best for us. She really cares."
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Ashley Perez

May 13, 2020

5  out of  5
rating by Ashley Perez
"I love this office ! I personally deal with Angie she is an amazing Agent and one you can trust, I go to her for all my needs !"
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Mary Hodges

January 12, 2019

5  out of  5
rating by Mary Hodges
"They are the best car insurance place I've ever done business with!"
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Denise DeCerce

September 22, 2018

4  out of  5
rating by Denise DeCerce
"He has been our agent for 10 years. The staff is very friendly but keep close watch on your accounts. We have been over charged 4 months and it has taken weeks and still do not have our refund."
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Michael Stevens

May 12, 2015

5  out of  5
rating by Michael Stevens
"Scott Hansen State Farm provides me with EXCELLENT customer service... Scott is always available and his entire staff is on top of it! I have been a State Farm customer for over 27 years and this agency is one of the best I have had. I would definitely recommend giving them a chance to earn your business!"